CIKLOPEA Ltd has a permanent, documented and applied system of quality management which is continually improving according to the ISO 9001:2008 (quality management system) and EN 15038:2006(quality management system for translation companies). Professional experience proves that the quality of service depends on all the stakeholders of the business process- employees, management and suppliers.
At CIKLOPEA Ltd there is a general belief that a company needs to continually develop in order to provide quality service that will exceed the expectations of our customers.
Globally, the translation industry is a very competitive field and the quality of translations can be a deciding factor between success and failure. Our quality management approach is a long term, proactive and continual process that aims to satisfy and exceed the expectations of our customers.